Disclaimer

1) Scope

This Disclaimer applies to our website, communications, and services delivered by PeakSpan Health Pty Ltd ("we", "our", "us").

2) Website Content vs. Clinical Services

• Website & marketing content: General information only. It is not medical advice and should not be relied on to diagnose or treat any condition.
• Consultations: When you book and attend a consult with our doctor or clinician, the advice given during that consult is clinical advice tailored to you.

3) Emergencies & Suitability

Our services are not for emergencies. If you need urgent care, call 000 or attend the nearest emergency department.

We provide services to adults (18+) only.

4) Regulatory Status (Australia)

Some therapies or supplements may be investigational, experimental, or used off-label in Australia. Even when prescribed under medical supervision, a therapy may not be approved by the Therapeutic Goods Administration (TGA) for all indications.

5) No Guarantees

Outcomes vary. We do not guarantee results from any consultation, protocol, or product.

6) Your Responsibilities

You are responsible for providing accurate health information, following clinical advice, reading product labels, and promptly reporting side effects or concerns. Always inform your GP/specialist about treatments you receive with us.

7) Third-Party Providers

We may refer or connect you to external providers (e.g., pharmacies, laboratories, logistics partners). They operate independently; we are not responsible for their services, actions, or products.

8) Limitation of Liability

To the maximum extent permitted by law, we are not liable for loss, injury, claim, or damage arising from reliance on our website content, communications, or services, except where liability cannot be excluded under the Australian Consumer Law.

9) Jurisdiction

This website and our services are intended for Australian residents and governed by the laws of New South Wales, Australia.

10) Changes

We may update this Disclaimer from time to time. The latest version will appear on this page.